Easily manage your payment processing with online tools to help you monitor and manage your payments activity – simply use online banking or the Chase Mobile® app.
Get the Chase Mobile app by
texting “mobile” to 24273 for a
link or find it in the app store.
You decide when it’s time to
manage your payments and
Chase business accounts from
one central location.
We’re working to help safeguard
your sensitive payments information
with encryption technology.
Convenient services to manage your business payments online
Know when your settled payments are deposited, when your statement is available or when you have a dispute with Account Alerts. See how to turn on your alerts here.
Process Refunds from anywhere or anytime. See how to process a refund from your account management online, here.
Adjust your tips from anywhere or anytime. See how to add tips to your sales from your account management online, here.
You can view your Merchant Services account information on your account activity page or the summary page.
You can view your transaction activity, deposits and chargebacks and disputes; you can also print or download your account information.
You can find your statement from the main menu (≡ icon), select Statements & Documents, then select your Merchant Services account from the left pane. Or, you can click the Statements button on your Merchant Services account Activity page.
You can find your transactions under the Merchant Services Account section.
• Update your profile and settings.
Go to “Account management” on the menu bar; click “Profile & settings”.
From the left-side menu, under “Alerts,” select “Choose alerts”.
• Choose your alerts.
Select your merchant account and desired alerts from the drop down lists. You can sign up for as many as you'd like.
Select your preferred format: email, text message, push notification.
• Save your changes.
Receive alerts about your account activity including statements, deposits, and disputed charges.
From the Account Activity Page:
1. Select a Merchant Services account from the left panel.
2. Select “Deposit Account.” Your current deposit account will be visible. Confirm this is correct or click “Update deposit account” to make your changes. Please note if you have more than one deposit account, you will see a message to contact us to help update your account.
3. Complete the multifactor authentication process.
4. Select a new account. Both your Chase accounts and externally linked accounts will be available for selection in the dropdown list.
5. Confirm the update.
To add a new external account:
Click “Add new external account” and follow the instructions to add the new account to the dropdown list. Select the new account from the list and proceed with the update. External accounts will require additional validation steps to validate the account.