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Chase Business Online offers you convenience and flexibility to manage your business and your payments anywhere, anytime.


Manage Tips Online*

It’s important to adjust your sales to include tips before your daily settlement, but sometimes that may not be possible. Or You may also prefer doing it from the convenience of your PC, laptop or mobile device versus the card reader.  We’ve made managing tips more flexible with Chase.com.  Simply sign in when convenient for you and adjust your tips right from your computer or mobile device.

Watch our quick how-to video or follow the instructions below to get started.

*Tip capability only accessible if your primary payment processing solution is set up to accept tips.


View Transcript (updates content above) Show Audio Description (updates content above)


Step-by-step detailed instructions below.





Sign in to your account.

Sign in to account





Go to Summary.






Select your Merchant Services account.

Merchant Services account





Click on the arrow next to the settled transaction you’d like to add a tip to.

Click on arrow to add tip


The transaction details will open.

Click Add Tip.

Note: Your account must be set up to add tips, or the option will not display.

Click tip refund





Enter the tip amount and click Next.

Enter tip amount




Review your changes.

Then, click Add Tip.

Click add tip




And you’re done.

After it has been processed and settled, your tip adjustment will display in the list of transactions.

Tip amount adjustment approved