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Refunds can be tricky
With more than one processor, when someone asks for a refund, you’ll have to know where the original transaction was processed.
Compliance and security
Ensure both processors maintain current compliance with the Payment Networks. In some cases this can impacts rates.
Can your preferred processor quickly scale to support your spikes in payment volume or seasonality?
Businesses may keep two processors for redundancy just in case one provider’s systems go down or experience a disaster. Ask your processor to provide platform performance and downtime.
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