Chase logo, JPMorgan logo and Merchant Services Platform Status title show up.
In this video, the speaker introduces Platform Status dashboard, which shows a summary of merchant system status and scheduled maintenance.
Animation shows a monitor on an office desk. Platform Status dashboard opens in a browser window in the monitor. Narrator says, “We understand that our clients expect advanced notifications of planned maintenance and timely proactive communications during unplanned outages or incidents.”
Screenshot shows an email from Platform Status. Users can use the email to set their password and get access to the status dashboard.
Screen shows four main sections of Platform Status dashboard, Service Status Summary, Open Incidents, Scheduled Maintenance and Past Incidents.
Animation shows one of the system components was impacted by an incident. The status dashboard sends out email and text message to people who have subscribed to this component.
Screen shows a “Subscription Options” button for users to manage their subscriptions of components. Screen shows a “Update Preferences” button for users to save their changes.
Screen shows the second tab under “Subscription Options”. Users can use it to get text message notifications.
Screen shows Chase and JPMorgan logos. Narrator says “Thank you for choosing JPMorgan Chase as your payments service provider. ”